WSIB Community Mental Health Program (CMHP)
WSIB Community Mental Health Program
If a work-related illness or injury is affecting your mental health, our trauma team can help through WSIB's Community Mental Health Program, from your first call to an assessment and ongoing care, delivered online anywhere in Ontario.
On this page
How the WSIB program works
A work-related illness or injury is rarely only physical. Many people first put shock, low mood or feeling numb down to the injury or the pain. Some re-experience what happened, and many are adjusting to changes in their normal routine. These are common parts of recovery, and you do not have to work through them alone.
Our WSIB team supports Ontarians living with a work-related illness or injury through WSIB’s Community Mental Health Program (CMHP). Your trauma team includes Intake Specialists, a WSIB program manager and administrative supervisor you can reach directly by phone or email, WSIB-approved psychologists with varying specialties, registered clinicians trained in trauma therapies including EMDR, CBT and CPT, and a WSIB-approved clinical supervising psychologist.
We work alongside your WSIB case manager, nurse consultant, health practitioner and employer to support your recovery and a safe return to work.
What the process looks like
Call us to start
Call our office and an Intake Specialist will do your initial intake, which takes under 10 minutes. You do not need a referral to make that call. Within an hour of receiving your intake, our administrator confirms with WSIB that your claim is approved and obtains the memo number needed to get started.
A psychologist is assigned
We review your intake to make sure we have everything we need, then assign a WSIB-approved psychologist from our trauma team whose specialty fits your situation. Your assessment is booked within the next 5 to 10 days.
Your assessment
The psychologist assesses how the work-related illness or injury has affected your mental health and recommends the care you need. The assessment and your ongoing care take place on a secure video platform, so you can take part from home, anywhere in Ontario.
Blocks of care with a matched therapist
With the psychologist's recommendation, we match you with a registered clinician from our trauma team and book your blocks of care with them. Treatment is booked 5 to 7 days from assessment completion, once WSIB approves it. Seeing the same clinician throughout supports your recovery and keeps your care in step with WSIB's requirements.
Good to know
- Where & how
- Online.
- Fees & coverage
- Care through the program is arranged under your WSIB claim. When you call, we confirm with WSIB that your claim is approved and obtain the memo number needed to begin. If you are not sure where your claim stands, an Intake Specialist can help you check before anything is booked.
- Support that often follows
Common questions
No. Call our office and an Intake Specialist will do your intake, which takes under 10 minutes. We then confirm with WSIB that your claim is approved and obtain the memo number needed to begin.
Yes. Your assessment and ongoing care take place on a secure video platform, so you can take part from home, anywhere in Ontario.
The psychologist recommends the care you need. We then match you with a registered clinician from our trauma team for your blocks of care, and treatment is booked 5 to 7 days from assessment completion, once WSIB approves it.
Ready when you are. We're here to listen.
Browse our registered therapists and reach out when you're ready. We'll usually reply within one business day.