Your questions about therapy at Bayridge

Sessions typically start at $150 and vary by the therapist you see. If you have extended health care benefits, your plan may cover some or all of that. Reach out to your provider directly to find out how much they cover and which type of therapist they cover for you.

Each person and situation is different. Generally, after one to three sessions you and your therapist will design your Care Plan together. That plan sets out the number of sessions you can expect and what you are working towards. Your therapist is the best person to walk you through it.

We are a pay-for-service clinic. If you have Extended Health Coverage through your employer, your benefits package may cover counselling. Most therapists, social workers, psychotherapists and psychologists are covered under extended health plans. It is worth contacting your Human Resources department or your extended health provider to verify what your plan offers before your first appointment. Medical doctors are covered by OHIP.

No. Unless we have your written permission, we cannot confirm or deny that you are a client at Bayridge.

Yes. Our therapists are selected very carefully and cover a wide range of focuses.

We always try to pair you with the therapist who best suits the reasons you are seeking counselling, but sometimes you and your therapist may not connect. If that happens, please give us a call. We can revisit your needs and look at other therapists at that location, or at one of our other offices, who may be a better fit.

Fees are paid at the end of each session. We accept debit, Visa, Mastercard and American Express.

When it comes to mental health care, designations are divided into areas of specialization: a psychiatrist, a psychologist and a psychotherapist each train and practise differently. You do not have to work out which one you need on your own; our Intake Specialists will listen to what you are facing and match you with a therapist qualified for it.

Please give us at least 48 hours' notice if you need to cancel or reschedule, so we can offer that time to someone else. Call or message us and we'll help you find a new time.

You pay for each session and we send you a receipt the same day, with your therapist's registration on it, to submit to your plan. Most extended health plans cover sessions with our registered therapists, and we'll help you check your coverage before you book.