Phone Counselling / Therapy

Convenience: You don’t have to leave the comfort of your home or office. You can arrange a telephone appointment at your convenience – during the day or evening.

Accessibility: Your therapist/counsellor is available to help if you live in an area without any mental health practitioners available to you.

Anonymity: Some people find that they can trust much more quickly using phone therapy/counselling. It makes them feel comfortable.

Phone therapy/counselling can provide the opportunity for reflection, self-exploration and insight.

Many people have trouble accessing in-office therapy/counselling due to restraints of time, geography or transportation issues.

Phone therapy/counselling might be the ideal solution for you, if you are unable to come into an office due to issues of mobility, illness or anxiety.

For some people, phone therapy/counselling provides professional support with a higher sense of anonymity. It can help some people feel comfortable and safe sooner.

People from other communities are now able to enjoy the full benefit and experience of our team through phone access.

Phone therapy/counselling has limitations that face to face therapy/counselling has readily available throughout the process. Facial expression and body language are important components of communication. A client may say they are fine when in actual fact they are anxious or sad. Facial expression and body language would traditionally fill in the blanks for the therapy/counselling.

With phone therapy/counselling, it is important for the client to disclose as much as possible about their thoughts and their feelings.

There are situations where phone therapy/counselling is not the right fit:

Bayridge Counselling Centres therapy/counselling is not an emergency or crisis line service.

• If you are having thoughts of suicide, you deserve support right now, and phone counselling is not the right service for that. Call or text 9-8-8, free and 24/7. If you are in immediate danger, call 9-1-1 or go to the nearest emergency department.
• If you are currently having serious, intense or complex emotional problems where you feel like hurting yourself or someone else, please contact your medical doctor or a licensed mental health professional in your local area.
• If you are suffering from a severe mental or emotional disorder please contact your medical doctor or a licensed mental health professional in your local area.
• Therapy/counselling is not appropriate if you do not believe you are able to communicate your feelings and thoughts accurately.
• If you are under 18, our Intake Specialists can help you find the right service.