Don’t let your work schedule, location or transportation stand in your way.
Connect by phone.
Convenience: You don’t have to leave the comfort of your home or office. You can arrange a telephone appointment at your convenience – during the day or evening.
Accessibility: Your therapist/counsellor is available to help if you live in an area without any mental health practitioners available to you.
Anonymity: Some people find that they can trust much more quickly using phone therapy/counselling. It makes them feel comfortable. This means, in the right situation it is possible to accomplish more in a shorter time period with phone therapy/counselling than in a traditional face to face approach.
Phone therapy/counselling can provide the opportunity for reflection, self-exploration and insight.
Many people have trouble accessing in-office therapy/counselling due to restraints of time, geography or transportation issues.
Phone therapy/counselling might be the ideal solution for you, if you are unable to come into an office due to issues of mobility, illness or anxiety.
For some people, phone therapy/counselling provides professional support with a higher sense of anonymity. It allows one to experience higher levels of comfort and safety much sooner than face to face therapy/counselling.
People from other communities are now able to enjoy the full benefit and experience of our team through phone access.


Phone counselling / therapy limitations.
Phone therapy/counselling has limitations that face to face therapy/counselling has readily available throughout the process. Facial expression and body language are important components of communication. A client may say they are fine when in actual fact they are anxious or sad. Facial expression and body language would traditionally fill in the blanks for the therapy/counselling.
With phone therapy/counselling, it is important for the client to disclose as much as possible about their thoughts and their feelings.
Important Disclaimer
There are situations where phone therapy/counselling is simply NOT appropriate:
Bayridge Counselling Centres therapy/counselling is not an emergency or crisis line service.
- If you are feeling suicidal or having suicidal thoughts, you need immediate help that Bayridge therapist/counsellors cannot provide. If this is the case, please stop reading this NOW and call 911 or go immediately to your emergency ward.
- If you are currently having serious, intense or complex emotional problems where you feel like hurting yourself or someone else, please contact your medical doctor or a licensed mental health professional in your local area.
- If you are suffering from a severe mental or emotional disorder please contact your medical doctor or a licensed mental health professional in your local area.
- Therapy/counselling is not appropriate if you do not believe you are able to communicate your feelings and thoughts accurately.
- Therapy/counselling is not appropriate if you are under 18 years of age. You must be at least 18 to legally consent to use Bayridge services.
















The benefits of online therapy may outweigh the face-to-face experience. One person explains: I would rather watch an entire streaming series than see only a few in high definition. In other words, the benefit of online allows me to meet regularly and consistently, at my convenience. In the end it is all about finishing well!