Connect by phone.

Convenience: You don’t have to leave the comfort of your home or office. You can arrange a telephone appointment at your convenience – during the day or evening.

Accessibility: Your therapist/counsellor is available to help if you live in an area without any mental health practitioners available to you.

Anonymity: Some people find that they can trust much more quickly using phone therapy/counselling. It makes them feel comfortable. This means, in the right situation it is possible to accomplish more in a shorter time period with phone therapy/counselling than in a traditional face to face approach.

Phone therapy/counselling can provide the opportunity for reflection, self-exploration and insight.

Many people have trouble accessing in-office therapy/counselling due to restraints of time, geography or transportation issues.

Phone therapy/counselling might be the ideal solution for you, if you are unable to come into an office due to issues of mobility, illness or anxiety.

For some people, phone therapy/counselling provides professional support with a higher sense of anonymity. It allows one to experience higher levels of comfort and safety much sooner than face to face therapy/counselling.

People from other communities are now able to enjoy the full benefit and experience of our team through phone access.

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Phone counselling / therapy limitations.

Phone therapy/counselling has limitations that face to face therapy/counselling has readily available throughout the process. Facial expression and body language are important components of communication. A client may say they are fine when in actual fact they are anxious or sad. Facial expression and body language would traditionally fill in the blanks for the therapy/counselling.

With phone therapy/counselling, it is important for the client to disclose as much as possible about their thoughts and their feelings.

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Important Disclaimer

There are situations where phone therapy/counselling is simply NOT appropriate:

Bayridge Counselling Centres therapy/counselling is not an emergency or crisis line service.

  • If you are feeling suicidal or having suicidal thoughts, you need immediate help that Bayridge therapist/counsellors cannot provide. If this is the case, please stop reading this NOW and call 911 or go immediately to your emergency ward.
  • If you are currently having serious, intense or complex emotional problems where you feel like hurting yourself or someone else, please contact your medical doctor or a licensed mental health professional in your local area.
  • If you are suffering from a severe mental or emotional disorder please contact your medical doctor or a licensed mental health professional in your local area.
  • Therapy/counselling is not appropriate if you do not believe you are able to communicate your feelings and thoughts accurately.
  • Therapy/counselling is not appropriate if you are under 18 years of age. You must be at least 18 to legally consent to use Bayridge services.