What I Do?

Shawna has worked with children, youth, adults, and families across a variety of areas including therapeutic group homes, addictions, youth custody, children’s mental health, eating disorders, and child welfare. She has two dogs she loves dearly.

I Believe


Shawna Madill

Registered Social Worker | BA, BSW, RSW

Education & Accomplishments

  • Bachelor of Arts – Psychology and Sociology
  • Bachelor of Social Work
  • Master of Social Work (est. Dec 2024)
  • Training:
  • Cognitive Behavioural Therapy (CBT) Essentials
  • Dialectical Behaviour Therapy(DBT) Skills for Adolescents and Families
  • Family-Based Treatment for Adolescent Eating Disorders
  • Family-Based Therapy
  • Sexually Exploited Youth Risk Assessment


  • Strengths-Based
  • CBT Informed
  • DBT Informed
  • Motivational Interviewing
  • Narrative Therapy

Professional Memberships

  • Ontario College of Social Workers and Social Service Workers (OCSWSSW)
  • Ontario Association of Social Workers (OASW)


  • 10+ years working with youth, adults, and families

Shawna's Favorite Quote

“Grow through what you go through.”

Frequently Asked Questions With Shawna

Here are some of the most frequently asked questions that we receive. If you have any other questions, please don't hesitate to contact us.

I’ve been interested in therapy since my undergraduate degree in psychology. I am fascinated by how people’s experiences shape the way they navigate and make sense of the world. I wanted to work with people who were experiencing difficult times or distressing experiences to help them process them in ways that can help them grow and flourish. I wanted to get some experience in the field (and in life) before providing therapy, as I value lived experience as much as academic experience.

My favourite thing about being a therapist is helping people achieve whatever they’re seeking from the process. Sometimes it’s understanding their thinking better; sometimes validation; sometimes it’s just a safe place to talk through a difficult time. Whatever they’re seeking, my favourite part has always been walking with them along the journey and watching them learn and grow and apply what they’ve learned to their situation.

Hesitation is common and you are not alone inthat feeling. The first step is to start. Showing up to therapy is about showing up for yourself and making yourself and your needs a priority. Once you’ve started the process, the comfort will build, and the hesitation will decrease. Talk with your therapist about how you’re feeling and together you can work on ways to make the process as comfortable as possible.

I’m energized by the privilege I have to work with clients to help them navigate their unique experiences. Everyone’s perception informs their reality, even if they’ve experienced the same situation as someone else. I love that every client is different and therefore every working relationship is different.

Your kids are trying. No matter what, your child is trying their best. Kids need validation and encouragement, especially when they are struggling. No child wants to be “bad” and no child wants to feel they’ve disappointed their caregiver. When they make mistakes, we must remember that how we deliver a message to children is as important as what message we deliver.

Therapy is different than talking to a friend because your therapist is not biased. They have “no skin in the game” so to speak and are only there to help their client. Not being personally connected to anyone else in the story provides your therapist with a unique perspective that your friends or loved ones cannot have, simply because they know you personally, whereas your therapist’s role is to help you make sense of the situation and offer insights that would not be recognizable to someone with a personal connection to the client.

Shawna Madill

Bayridge Counselling


  • Mondays/Wednesdays one week; Tuesdays/Thursdays the following week
    Evening hours twice a week on a rotating schedule
  • Every Saturday
    Weekend hours


What activity instantly calms you?

Anything water-related – swimming, long shower, sitting by the lake

What's your favourite board game?


How do you enjoy spending your alone time?

I enjoy reading, watching documentaries, paint-by-colour, and listening to calming music (think spa-style music)

Need Help Choosing a Therapist?

If you are still trying to decide whether therapy is right for you, book a free 20-minute virtual consultation with our Clinical manager and therapist, Nicole Callander, RSSW. Nicole would be happy to answer any questions about therapy or who would be a match for your unique situation.

Free 20-Minute Virtual Consultation
Need help booking your free 20-minute consult? (905) 319-1488